It was rush hour at a McDonald’s in downtown Chicago and there was a line at the register. Still, that didn’t deter an employee from doing something that “brought tears” to a local woman’s eyes. Now, that employee is receiving recognition.
“Today I made a quick stop at McDonald’s after work,” Destiny Carreno wrote in a Facebook post last week. “As I waited in line to order, an elderly handicapped gentleman wheeled himself over to the cashier in front of me. From what I perceived, the gentleman may have had a case of quadriplegia, the same medical condition my uncle has.
“The man politely tried to ask the cashier something and it took him a few tries before either of us could understand he was saying ‘Help me please’. Neither of us knew what help he needed, and the cashier suggested a few things before he figured out the gentleman needed help cutting and eating his meal,” she said.
Carreno said she didn’t think the cashier was going to help, “especially during rush hour in downtown Chicago, but to my shock, he shut down his register.”
When the employee came back out from behind the counter, he had washed his hands and put on gloves.
“The cashier came out from the kitchen, sat down, and began cutting the man’s meal and helped him eat,” Carreno wrote. “At that point, the tears started to gather in my eyes. My heart was so appreciative for what he did. I couldn’t contain my emotions in the crowded restaurant.
“This employee, who put everything on hold for this man, went above and beyond his responsibilties to help this handicapped customer out. That was the kindest and most humble thing I had ever seen,” she said.
“How many shares and likes can Kenny the cashier get for his awesome service for those in need?” Carreno asked of the image, which she says is proof that “compassion has NOT gone out of style.”
As of the time of this posting, the answer is over 300,000.
Rod Lubeznik, the franchisee of this particular McDonald’s, told WMAQ-TV that Kenny’s actions are “reminder to us all that one seemingly small act of kindness can touch the hearts of so many.”