There’s a drug lord out there somewhere about to give an Amazon customer-service rep a piece of his mind.
The online shopping giant unwittingly delivered 65 pounds of marijuana to an unsuspecting Florida couple.
The woman and her fiancé — who had actually ordered empty plastic storage bins — said they knew something was amiss before they even opened up the delivery.
“They were extremely heavy, heavier than you would think from ordering four empty bins,” the woman told the ABC affiliate.
The package, shipped via UPS from Massachusetts by Amazon’s Warehouse Deals, filled the couple’s Orlando home with the smell of pot as soon as it was opened.
The 27-gallon storage bins were inside, but they were packed with wrapped bundles of marijuana.
They immediately called cops.
“When the first officer got here, she was in disbelief,” the woman recalled.
The couple’s next thought was: What if the pot’s owners come looking for it?
“We were still pretty fearful our home would be broken into, and we didn’t sleep there for a few days,” said the woman, who was remained concerned about her and her fiancé’s safety and asked that they not be identified.
After exchanging e-mails with Amazon for more than a month, they received a $150 gift card with the message: “I am unable to do anything else at this time.”
“We love Amazon and do a lot of shopping on Amazon,” said the woman, who sought an apology and explanation from the retailer.
“There was no concern for a customer’s safety. I mean, this could have turned into a worst-case scenario,” she said.
Orlando police said no arrests have been made.
Amazon told WFTV that its customer-service team worked directly with the couple and would cooperate with law enforcement.
The company lists marijuana among the items that it will not deliver, in addition to an extensive list of “products that simulate the effects of any illegal drug, such as marijuana, hallucinogens and opium-based drugs.”
A message sent to Amazon was not immediately returned.
— Jeff Deal (@JDealWFTV) October 20, 2017